Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us how your experience with a crypto casino stacked up against what we wrote? This page covers how to reach the No KYC Casinos team and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route. Send your message to [email protected] and a member of our team will read it and reply personally — we do not rely on automated responses to close out enquiries. We aim to get back to you within a couple of working days, though it can take a little longer during busier periods.
If you can, tell us briefly what your message is about in the subject line. It helps us route your question to the right person and get a useful answer back to you faster, rather than a holding reply.
What People Usually Get in Touch About
Readers of a site covering crypto casino bonuses tend to write in for a fairly specific set of reasons. Common ones include:
- Bonus and offer questions — asking how wagering requirements work on a specific welcome offer, or whether a promotion is still current.
- Corrections — flagging that a bonus amount, cashback rate or licensing detail on one of our pages looks out of date. We take this seriously since crypto casino terms change often.
- Coverage requests — suggesting a coin, payment method or topic (like on-chain withdrawal times or provably fair mechanics) you'd like us to explain in more depth.
- Site or operator concerns — telling us about a payout delay, KYC issue, or restricted-state problem you ran into at a listed casino. This kind of feedback directly shapes how we rank and re-review sites.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, let us know and we'll point you toward support resources, including the National Problem Gambling Helpline.
What We Can't Help With
We're an independent review and comparison resource, not a casino operator, wallet provider, or payment processor. That means we cannot access your casino account, process a withdrawal, resolve a dispute with a site's support team, or provide legal or tax advice. For account-specific issues, you'll need to contact the casino's own support team directly. For questions about gambling winnings or crypto gains and how they're taxed, speak to a qualified tax professional — we can point you to general information, but we don't give definitive tax or legal guidance.
How We Use Your Feedback
Reader reports genuinely feed into our review process. If several readers flag the same payout delay or a bonus term that doesn't match what's advertised, that gets checked and reflected in our rankings — commission from any operator never buys or protects a position on this site. If you're weighing up alternatives after a bad experience elsewhere, our guide to the best non-GamStop casinos is a useful place to compare other options.
A Quick Word on Eligibility Before You Write In
This site is intended for adults of legal gambling age — 18 or 21 depending on the specific casino and your state's rules — and the offshore crypto casinos we cover operate in a legal grey area for US players: they're licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. If your message relates to eligibility in your own state, we can share general information, but you should always check your own state's current laws before playing. If gambling has stopped being fun or you're finding it hard to stop, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support, and it's worth noting that offshore sites often don't offer the same self-exclusion tools or protections as state-regulated operators.
We appreciate you taking the time to read this far, and we look forward to hearing what's on your mind.